Service Pricing

Steno Writer Repair Services

Call Toll Free 1 (800) 399-4605 

 

After hours open up a support ticket using our support ticketing system located on the site.

All parts and work guaranteed for 90 days.  All techs professionally trained with over 40 years of experience.  Financing for servicing and or repairs available!

service-writers-180.jpg

 

Steno Services We Perform Writers We Service  
  • Complete Overhauls
  • Light Cleaning & Oiling/Greasing
  • LCD/Screen Replacement
  • Main Board Replacement
  • Electronic Board Repairs
    • Charger connector
    • USB connector
    • SD card connector
    • CF connector
    • and more
  • Flat Flexible Cable Replacement
  • Disk Drive Replacement
  • Shell Replacement
  • Mechanical Repair
  • Battery Replacement
  • Motor Replacement
  • Shim Keyboard Short Stroke
  • Case repair or replacement
  • Floppy drive conversion to USB
  • Shim Keyboard Short Stroke
  • Wide Key Installation including Diamante® and Wave®
  • Old & New Steno Machines
  • Expedited Overnight Available for an additional upcharge
  • 24 Hour Turn-Around
  • Free Estimates (over the phone)

Stenograph® Machines 

Stenograph® Luminex

Stenograph® Diamante®

Stenograph® Wave®
élan Mira® A3
élan Mira® G2
élan Mira®
élan Cybra® Pro 
élan Cybra® Student
Stentura® Fusion 
Stentura® 8000LX
Stentura® 8000
Stentura® 6000LX
Stentura® 6000
Stentura Protégé®
Stentura® 500
Stentura® 400 SRT
Stentura® 400
Stentura® 200 SRT
Stentura® 200
SmartWriter®
Steno-Lectric Reporter Model
Manual Reporter & Secretarial Model

Xscribe Machines 
Stenoram Ultra
Stenoram III+ 
Stenoram III

Stenoram II
FirstCat Plus Manual 

ProCat Machines
ProCat Stylus II
ProCat Stylus I
ProCat Flash

Other Machines
Merit Writer
Baron TX
Baron TX Manual
Data Writer Manual

 

 

Include our service form when you ship your repair:  SERVICE FORM

 
 
 refurbished-writer.gifComplete Reconditioning of Machine
 
Most Overhauls are completed in 1-3 days turnaround.
  • The machine is completely disassembled.
  • The machine is chemically cleaned using a non-toxic bio-green solution.
  • The Stop Pads are replaced as needed.
  • The Universal bar pad is replaced as needed.
  • The Bank Bar Pad is replaced.
  • All parts are checked for excessive wear.
  • The Toggle Roller is replaced or refurbished. If it fails specification criteria, it is replaced.
  • The Platen is reconditioned. If it fails specification criteria, it is replaced.
  • The machine is reassembled and all mechanical parts are greased and lubricated to specification.
  • The factory settings are verified and adjustments are performed as necessary.
  • The ribbon is replaced.
  • Adjustments are performed on all electronic components, including the contact assembly and switches.
  • All motor gears are aligned to specifications and checked for proper operation.
  • A complete diagnostics is performed to check computer interface (real-time), battery charging operations, electronic operations, and proper disk drive operation if applicable.
  • The machine casing is cleaned and the key tops are polished 

This process generally takes 3-4 man hours to complete! If you send us a writer for a basic cleaning and it's the tech's assessment that the writer needs an overhaul we will contact you with two options.  Either upgrade to a complete overhaul or we will be unable to guarantee that your machine will work flawlessly after we perform the cleaning.  We reserve the right to charge an additional $50.00-$100.00 for an machine that is exceptionally dirty (we will notify).

Service Price List

Stenograph recommends servicing your writer every two years.  ​A new battery, ribbon or any other additional repairs would be an additional charge.  Shipping charges not included.

STUDENT MACHINES 

Paperless Student Writers: Elan Cybra, Wave - $199.00 (complete cleaning, overhaul, refurbishment) 

Student Paper Writers not using paper: 200SRT, 400SRT, Protege - $225.00 (complete cleaning, overhaul, refurbishment) 

Student Paper Writers using paper: 200SRT, 400SRT, Protege - $275.00 (complete cleaning, overhaul, refurbishment)  

Add a refurbished ribbon cartridge: (+$75.00)

PROFESSIONAL MACHINES

Paperless Professional Writers: Luminex II, Luminex I, Diamante - $250.00 (complete cleaning, overhaul, refurbishment) 

Elan Mira A3, Elan Mira G2, Elan Mira, Cybra Professional - $275.00 (complete cleaning, overhaul, refurbishment)

Professional Paper Writers not using paper: Stentura 8000/8000LX, Stentura 6000/6000LX, Stentura Fusion, ProCAT Flash, ProCAT Stylus I/II - $300.00 (complete cleaning, overhaul, refurbishment) 

Professional Writers using paper: Stentura 8000/8000LX, Stentura 6000/6000LX, Stentura Fusion, ProCAT Stylus I/II - $325.00 (complete cleaning, overhaul, refurbishment)

Add a refurbished ribbon cartridge: (+$75.00) 

Older Professional Writers: Smartwriter, Meritwriter, Stenowriter, Baron TX, Xscribe StenoRAM II, StenoRAM III/IIIP/ULTRA) - $375.00 (complete cleaning, overhaul, refurbishment, spool ribbon included)

Add a refurbished Xscribe ribbon cartridge: (+$75.00) 

 

 

Machine repair is $90.00 per hour plus cost of parts.  Estimates given before you are charged!  All machine diagnostic services are subject to a $45-$85 fee based on time involved to fully diagnose and estimate repairs.  No fees are charged if you proceed with the repair.  All machine shipping is customer's responsibility unless notified otherwise.  All return shipping is quoted based on delivery options and size and weight of the package.  All shipping costs are for transportation only and do not cover shipping insurance.  Shipping insurance is available and must be requested before repaired item is shipped.  All repairs are shipped requiring a signature upon delivery.  Any machines left at our shop for more than 30 days past invoice date are classified as abandoned and will be sold for charges.

Call us 800-399-4605!