StenoCare Writer Plans
StenoCare is available for the Luminex™, Diamante™, Wave, Elan Mira™, Fusion and Stentura™ writers*. Don't be forced to upgrade spending thousands when you don't really want to. Now you can keep your current writer and have complete peace of mind with no uncertainty, no hassle, and no downtime! We even make it affordable with simple payment plans.
Your writer is your money maker. That's why it's important to have an StenoCare Writer Protection Plan to minimize your out-of-pocket costs and time away from the job. It's about protecting you from the unexpected. If something goes wrong, you'll be glad you have StenoCare.
Should your writer need repair, you can count on our Stenograph-trained expert service technician with over 35 years of experience assisted by additional personal with 30 years of experience in the industry to bring your writer back to life and get you back to work as quickly as possible.
StenoCare Writer Protection Plan (Warranty)
- Phone, email, chat technical support during business hours.
- Online support ticketing after hours.
- Expert Repair Service including full cost of labor and parts
- Cost of shipping writer back to you.
- All shipping costs are covered if you choose to add-on the loaner
- Internal battery replacement if needed
- Software updated if possible
- Access to U.S. based support staff including live chat
StenoCare Xtra (Writer Refurbishment)
Give your writer the love it needs with a complete refurbishment. Not only is maintenance recommended by the manufacturer but your writer will look and feel like it did when it was new.
Add to any plan for $225.00.
- Replacement of worn parts including universal bar padding
- Writer is tested using standard diagnostics
- Lubrication & Grease
- Recalibration if applicable
- Chemical wash to remove debris and old grease
- Readjustment of mechanical and electrical components to factory specs
- Internal Battery replacement if necessary
- Available internal software upgrades
- Optional Loaner****
****If writer has an StenoCare Plan with a loaner, the loaner will be provided. For those without a loaner plan, a loaner may be rented (in North America only) for $150 while Xtra service is performed. The cost of shipping the loaner, both ways, is included in the $150 cost.
Current Writer Plans
*Renewal prices are for those with an active StenoWorks' warranty, active StenoWorks StenoCare plan or active Stenograph™ Endurance or warranty plan. This price includes a $100 discount off of the regular price. Our StenoCare Plan is nonrefundable and nontransferable. Loaner option must be added at the time of purchase. Prices shown do not include tax.
** Not currently under our plan. 60 day waiting period or send for inspection or servicing
*** Express Mail or FEDEX Express 1-2 day upgrade is also available for a charge
The StenoCare Writer Protection Plan does not cover electrical or mechanical damage resulting from accidental damage, misuse or abuse, lack of reasonable care, or repairs performed by non-authorized service technicians.