Steno Writer Repair Services
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All parts and work guaranteed for 90 days. All techs professionally trained with over 40 years of experience. Financing for servicing and or repairs available!
When you are ready to ship your writer for repair or service use our service form.
|Steno Services We Perform||Writers We Service|
Stenograph® Luminex CSE, I & II
Include our service form when you ship your repair: SERVICE FORM
- The machine is completely disassembled.
- The machine is chemically cleaned using a non-toxic bio-green solution.
- The Stop Pads are replaced as needed.
- The Universal bar pad is replaced as needed.
- The Bank Bar Pad is replaced.
- All parts are checked for excessive wear.
- The Toggle Roller is replaced or refurbished. If it fails specification criteria, it is replaced.
- The Platen is reconditioned. If it fails specification criteria, it is replaced.
- The machine is reassembled and all mechanical parts are greased and lubricated to specification.
- The factory settings are verified and adjustments are performed as necessary.
- The ribbon is replaced.
- Adjustments are performed on all electronic components, including the contact assembly and switches.
- All motor gears are aligned to specifications and checked for proper operation.
- A complete diagnostics is performed to check computer interface (real-time), battery charging operations, electronic operations, and proper disk drive operation if applicable.
- The machine casing is cleaned and the key tops are polished
This process generally takes 3-4 man hours to complete! If you send us a writer for a basic cleaning and it's the tech's assessment that the writer needs an overhaul we will contact you with two options. Either upgrade to a complete overhaul or we will be unable to guarantee that your machine will work flawlessly after we perform the cleaning. We reserve the right to charge an additional $50.00-$100.00 for an machine that is exceptionally dirty (we will notify).
Service Price List
Stenograph recommends servicing your writer every two years. A new battery, ribbon or any other additional repairs would be an additional charge. If a machine is excessively dirty and or has hard to remove keypads then we reserve the right to charge an additional fee. Shipping charges not included.
Paperless Student Writers: Elan Cybra, Wave, Luminex CSE- $225.00 (complete cleaning, overhaul, refurbishment)
Student Paper Writers not using paper: 200SRT, 400SRT, Protege - $250.00 (complete cleaning, overhaul, refurbishment)
Student Paper Writers using paper: 200SRT, 400SRT, Protege - $295.00 (complete cleaning, overhaul, refurbishment)
Add a refurbished ribbon cartridge: (+$75.00)
Paperless Professional Writers: Luminex II, Luminex I, Diamante, Wave or Luminex CSE Captioning - $275.00 (complete cleaning, overhaul, refurbishment)
Elan Mira A3, Elan Mira G2, Elan Mira, Cybra Professional - $300.00 (complete cleaning, overhaul, refurbishment)
Professional Paper Writers not using paper: Stentura 8000/8000LX, Stentura 6000/6000LX, Stentura Fusion, ProCAT Flash, ProCAT Stylus I/II - $325.00 (complete cleaning, overhaul, refurbishment)
Professional Writers using paper: Stentura 8000/8000LX, Stentura 6000/6000LX, Stentura Fusion, ProCAT Stylus I/II - $350.00 (complete cleaning, overhaul, refurbishment)
Add a refurbished ribbon cartridge: (+$75.00)
Older Professional Writers: Smartwriter, Meritwriter, Stenowriter, Baron TX, Xscribe StenoRAM II, StenoRAM III/IIIP/ULTRA) - $400.00 (complete cleaning, overhaul, refurbishment, spool ribbon included)
Add a refurbished Xscribe ribbon cartridge: (+$75.00)
Machine repair is $90.00 per hour plus cost of parts. Estimates given before you are charged! All machine diagnostic services are subject to a $45-$85 fee based on time involved to fully diagnose and estimate repairs. No fees are charged if you proceed with the repair. All machine shipping is customer's responsibility unless notified otherwise. All return shipping is quoted based on delivery options and size and weight of the package. All shipping costs are for transportation only and do not cover shipping insurance. Shipping insurance is available and must be requested before repaired item is shipped. All repairs are shipped requiring a signature upon delivery. Any machines left at our shop for more than 30 days past invoice date are classified as abandoned and will be sold for charges.
Call us 800-399-4605!