Contact Us
How Can We Help?
Need help choosing a steno writer, checking on an order, scheduling service, or asking about rentals? Contact the right StenoWorks team below and we’ll help route your question quickly.
Choose the Best Contact Option
Buying, Renting or Choosing Equipment
For product questions, student writers, professional writers, rentals, accessories, books, trade-ins, availability, or help choosing the right equipment.
Hours: Monday-Friday, 9:00 AM-5:00 PM EST
Phone: 800-399-4605
Email: sales@stenoworks.com
Email SalesService, Repairs & Troubleshooting
For equipment under warranty, repair questions, troubleshooting, technical support, service requests, or help sending in a writer.
Hours: Monday-Friday, 9:00 AM-5:00 PM EST
Phone: 561-642-2862
Email: service@stenoworks.com
Orders, Returns, Rentals & General Help
For order status, rental questions, shipping, return instructions, customer account help, or general support.
Hours: Monday-Friday, 9:00 AM-5:00 PM EST
Phone: 800-399-4605
Email: customerservice@stenoworks.com
Email Customer ServiceStenoWorks Address & Hours
Mailing & Shipping Address
StenoWorks, Inc.
3599 23rd Avenue South #11
Lake Worth, FL 33461
Business Hours
Monday-Friday: 9:00 AM-5:00 PM EST
Saturday-Sunday: Closed
Please contact us before stopping by so we can make sure the right team member is available to help with your writer, order, rental, or service request.
Quick Contact
Main Phone: 800-399-4605
Local Phone: 561-642-2862
Text Message: 561-232-6087
General Email: customerservice@stenoworks.com
What Do You Need Help With?
I need a student writer
Explore student writers, rentals, and beginner-friendly equipment options.
Shop Student Writers →I need a professional writer
Compare professional machines, refurbished writers, and available inventory.
Shop Professional Writers →I need service or repair
Start a repair request or get support for your current equipment.
Open Service Form →I have a rental question
Get help with rental options, rental returns, or student rental programs.
View Rentals →Department Directory
Helpful Links
Service Form
Submit a repair or service request before sending in your steno writer.
Open Service Form →Tech Support
Find troubleshooting help, remote support options, and service resources.
Visit Tech Support →Shipping FAQ
Review shipping, packing, and return information before sending equipment.
View Shipping FAQ →Student Program
New to court reporting school? Start with our student resources.
View Student Program →Please include your contact information.
When shipping a writer, accessory, or equipment for service, please include your name, phone number, email address, return shipping address, and a short description of the issue.
Contact us and we’ll route your question.
If you are unsure whether your question is sales, service, rental, shipping, or general support related, start with our main phone number or customer service email.
```